Welch retired from GE with a package estimated at $417 million. If the case sounds like a thinly disguised version of the career of Jack Welch, who was CEO of the multi-divisional General Electric (GE) from 1981 to 2001, then so be it. Miguel goes from division to division (each big enough to be a separate company) working his financial wizardry. Miguel is a wizard at finding profit and weeding out waste. In this case, an up and coming executive, Miguel (not his real name), goes from turning around many struggling divisions in a multi-divisional corporation to a kind of identity crisis about who he authentically is in relation to the possibility of empathy. This puts me in mind of a mini-case-history reported by Annie McKee in the Harvard Business Review ( HBR). It is about knowing what others are experiencing, because one has a vicarious experience and then processing that further to expand boundaries and exercise leadership. As if she did not already have enough alligators snapping at various parts of her anatomy, one has to be nice about it, too? But of course empathy is not niceness, though it is not about being un-nice.
This role shows up like another job responsibility with which the CEO of the organization is tasked-along with everything else that she already has to do. “CEO” no longer means “Chief Executive Officer,” but “Chief Empathy Officer.” This time one can hear the groans-from the executive suite, not the cubicles.Įmpathy is one of those things that are hard to delegate. Fatality Review Board (Domestic Violence).empathy psychotherapy a rumor of empathy.Conversion Disorder (Somatoform Disorder).animate empathy and interpersonal empathy.1918 pandemic: lesson for us now by Emily Landon.
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